Sams & Associates Client Testimonials

"Sams & Associates can always be counted on to respond fast, complete assignments timely; to assign the correct adjuster to the claim; to recognize potential problems and lets us know about them immediately; and to be a professional claims partner.

Sams and Associates has incomparable integrity and their billings are accurate, fair and appropriate to the assignment.

If there should be a problem, Don Sams is the first to be on the phone and first to help resolve the issue.

They have been on top of my “go to” list for all 20 years."


 
Lola Hogan CPCU ARM, Vice President Claims

““I love Carrie. She is simply the best.”

 
A.S.  Claims Adjuster

"I have been utilizing Sams & Associates exclusively for all of our California claims for the last five years.

We have a very diversified book of business throughout California, and Sams & Associates is able to meet all of our needs with timely and professional service to our customers and our company. Our settlements are fairly arrived at and our claims promptly handled. I would strongly recommend their service."


 
Tom Miller, Claims Supervisor

“I want you to know that Mr. Brown has done a great job.”

 
L.L.  Senior Claims Examiner

“CalVet was very pleased with the way the Sams & Associates’ adjusters handled our claims after the Angora Forest Fire and the San Diego fire storm in a very professional and empathetic way. 

Our CalVet contract holders told us how pleased and grateful they were for the help received after the fires were contained and throughout the claims process.” 


 
Glen Rimbey, Risk Manager, CalVet Home Loans

“…thank you for the report…Please thank Mr. Nicolls for his excellent work…We greatly appreciate the quality of service and will keep Sams in mind in the future…”

 
D.D.  Claims Consultant

"As the largest independent insurer of faith-based institutions in the United States, we rely upon key independent adjusters for our external claims investigations across the entire nation. Sams & Associates has provided us with a consistently uniform work product in addition to prompt inspection and adjustments of our California Property losses for more than ten years.

Our claims philosophy has always relied on fast and effective turnaround time for our institutional commercial and residential risks, as well as a special degree of customer care demanded by our unique loss handling requirements. We rely upon Sams & Associates as an integral part of our California claims effort no matter what business challenges arise. We trust them to deliver our brand of customer service with integrity on each and every claim. They deliver the Church Mutual "Value Focus"  "To provide responsive service through knowledgeable, highly-trained, customer-oriented specialists...."


 
E. Richard Simon, Property Claims Manager


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